Rant : Sephora

I have placed about 5 orders in the past 2 weeks. You're getting business from me like no other! While I understand there may be issues with their systems in keeping track of stock every now and then, but I was really disappointed when my entire order was cancelled due to THEIR ERROR. This was the email I received today -

Dear Sephora.com Client,
Recently you placed a Sephora.com order (online or by phone) that included product that was discontinued and out of stock.
The discontinued product was reactivated in error and as a result, your order has been cancelled.
The credit card used for the order submission has not been charged. We apologize for any inconvenience to you.
We would like to place a new order for you and as a valued client we want to offer you free ground shipping for your order over $25.00.
Just enter the promotion code SHIPFREE25 in the Promotion Code field at time of checkout. This offer expires 11/23/08 at 11:59pm PST.
Thank you for being a loyal Sephora client.
Sincerely,
Sephora.com Client Services
1-877-SEPHORA

Ummm...ok. You already sent me that promotion code this week in a previous email. Why don't you offer me something else that you haven't already sent me?! You're the one that f*cked up the order and this is all you could offer me? I love how the email closes with "Thank you for being a loyal Sephora client." And in giving thanks to me, you give me something that I could have easily googled or seen elsewhere, oh and it is a code that I ALREADY USED. Grrrr! And none the less, I get a canned email response rather than one from an actual person. Thanks for hiding behind an automated response Sephora! I don't feel like patronizing their store for the rest of the Holiday season. Bastards.