American Apparel's Response - Really?!

From: stompkins@americanapparel.net
Sent: Thu 1/28/10 12:25 AM
To: leilei_79@hotmail.com
Hi Rhondalei, The issue is not with the nail polish per say but the glassware. It’s apparently prone to breaks and cracks. If you take it into a store we will offer an exchange of two new bottles or a $10 gift card for anyone who brings in a unit from the original run or a receipt. If you need more info I’m sure the retail store can provide you with more on your visit. Thank you

Sarah Tompkins

Really, that is their answer I get back? Most GLASS is prone to breaks and cracks. I'm still not satisfied with this answer since it does not clear up my question of why there was no info on their website regarding this pull and I did talk to someone in a retail store & they offered the explanation stated in my previous email. And who responds back at 12:25 AM??

My response to American Apparel

Re: American Apparel Nail Lacquer

I had recently purchased three bottles of the Nail Lacquer and I went in to the Downtown Seattle American Apparel location looking to purchase more since I did not see the product listed on the website. I was informed by the sales associate that the product had been pulled due to the bottles combusting from the high heat of the lamps in certain stores. I was surprised that this information was not outwardly mentioned on the website as this may pose a safety hazard to those who have already purchased the product. I would expect the company to provide consumers with information regarding a pulled product regardless if it may seem minimal.

Kind Regards,
Rhondalei Gabuat

Let's see what they have to say...

P.S. They spelled "Lynwood" incorrectly. smh and fail to the person in charge of demographics. Know the locations of your stores and get your web editor on the ball to make those corrections. Or better yet, HIRE ME!

Interesting Tidbit

I'm in DT Seattle today and decided to stop by American Apparel to see if they had Office in stock. Well, the lacquer had been pulled due to the glass bottles combusting from high heat!! I didn't see any of this info listed on their website and would find it useful if they did post something to warn consumers. They will definitely be hearing from Leilei about this. Instead of Get Jesse, Get Leilei to do some investigative work!


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NOTW & POTW: American Apparel Creamies

I am in love with the new American Apparel Nail Lacquers and can't wait to finally pick up Office! I decided to use the pastel creamy shades for my at-home manicure & pedicure and name this NOTW & POTW the AA Creamies. :) 2 coats of the nail lacquer and the color is true to the bottle. I was hoping that 1 coat would suffice, but since these are cream shades, they will streak. Be sure to add top coat for that patent leather shine!

Cost: $6 ea or 3 for $15

Would I recommend these to a friend? Hell yeah! These are a great deal and the colors are fab. From dark to light!




Products Used:

1x coat Orly Bonder Base
2x coats American Apparel Nail Lacquer (Dynasty on the tips & Rose Bowl on the toes)
2x coats Orly Top Coat
Used Zoya Hurry Up drops to dry my nails too

Tips with Dynasty

Toes with Rose Bowl

New polish! American Apparel Nail Lacquer

Hit up American Apparel in DT Seattle to check if they had polish and they did! I was sad they didn't have Office though. :( But I did pick up these 3 lovelies for $15! I will be back for Office!


(L-R: Peacock, Rose Bowl, Dynasty)

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Lemming! American Apparel Nailpolish - Office

Photo source: www.americanapparel.com

I haven't been lemming anything, but I remembered running across this while online Xmas shopping and now I really, really want this, American Apparel Nailpolish in Office. I wasn't able to indulge in the Chanel Jade Nail Colour and plus I wouldn't be able to foot the $23 without any guilt. I think I can manage the $6 price tag for these. I may end up buying the Nail Polish (3 pack)s since it is a better deal and on sale for $15 (reg price $18). I can buy the entire set with an $18 savings! Maybe I will spread purchases out rather than attempting to spend $90 on nailpolish now. :/ Oh how I am tempted and will probably just give in.